Privacy Policy

Last Updated: 19-July-2023

Information We Collect

When you use Shubh Ratna Food App, we may collect the following types of information:

• Location Information: We may request access to your device's location to provide location-based services, such as finding nearby restaurants. You have the option to grant or deny this permission in your device settings.
• Name and Contact Information: To enhance your experience and personalize our services, we may collect your name, email address, phone number, or any other contact details you provide voluntarily.
• Personal Details: You may choose to provide additional personal details, such as your date of birth, gender, or dietary preferences. Providing this information is optional and not required to use the app.
• External Storage: With your explicit permission, we may access your device's external storage to save and retrieve data, such as images or documents related to your food orders.
• Camera: We may request access to your device's camera to enable certain app features, like scanning QR codes or taking photos of food items.

How We Use Your Information

We use the collected information for the following purposes:

• Providing Services: To offer our food ordering and delivery services, process your orders, and improve your overall experience.
• Personalization: To personalize the app's content, recommendations, and offers based on your preferences and location.
• Communication: To respond to your inquiries, provide customer support, and send you important updates related to the app and your orders.
• Analytics: To analyze app usage patterns, gather feedback, and make improvements to the app's functionality and user interface.
• Marketing: With your consent, we may use your contact information to send promotional emails, newsletters, or SMS updates about our services and special offers. You can opt-out of these communications at any time.

Data Sharing and Disclosure

We understand the importance of keeping your information secure and do not share or disclose your personal information to third parties except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, delivery partners). However, they are only allowed to use your data to perform specific tasks on our behalf and must not use it for other purposes.
• Legal Obligations: We may disclose your information when required by law or in response to a valid legal request from law enforcement or government authorities.

If you have any questions or concerns about our Privacy Policy, please contact us at [contact email/phone number].